Susan's ability to help people understand the outcome they want, and how their actions will determine if they will achieve that outcome is unmatched in my experience. I think this is why so many executives, including me, have credited Susan with much of their own personal development. Susan also has an excellent eye for talent, and helped us build a strong field leadership team. Her driven leadership and strategic thinking helped us achieve top ranking business performance including the lowest DVM turn over results in our practice for two years in a row.